Privacy Policy
Lune + Form respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how we may collect, use, store and disclose personal information when you visit our website, contact us or otherwise interact with Lune + Form.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including:
your name
email address
phone number
business or company name
information you provide through our website enquiry or contact forms
information contained in correspondence with us
information you provide when enquiring about or engaging our services
When you visit our website, certain technical information may also be collected automatically through website hosting, analytics or similar technologies. This may include your IP address, browser type, device information, pages visited and general website usage information.
2. How We Collect Information
We may collect personal information when you:
submit an enquiry through our website
contact us by email, phone or social media
enquire about our services
engage Lune + Form for a project
otherwise communicate or interact with us
Some website usage information may be collected automatically through cookies, analytics tools and our website platform or hosting provider.
3. How We Use Your Information
We may use your personal information to:
respond to enquiries
communicate with you about potential or existing projects
provide and manage our services
prepare proposals, quotes or invoices
maintain business and administrative records
operate, maintain and improve our website
understand how visitors use our website
comply with legal, accounting or regulatory obligations
We will not sell or rent your personal information to third parties.
4. Cookies & Analytics
Our website may use cookies and similar technologies to support website functionality and help us understand how visitors interact with the site.
Cookies are small files stored on your device that may collect information about your browsing activity.
You can usually manage or disable cookies through your browser settings. Disabling certain cookies may affect how some parts of the website function.
We may also use third-party analytics or website services that collect information in accordance with their own privacy policies.
5. Disclosure of Personal Information
We may disclose personal information to trusted third parties where reasonably necessary to operate our business or provide our services.
These may include website hosting providers, technology platforms, professional advisers, contractors, payment or accounting providers and other service providers we use in operating Lune + Form.
We may also disclose information where required or authorised by law.
We do not disclose personal information to third parties for their own direct marketing purposes without your consent.
6. Storage & Security
We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.
Personal information may be stored electronically through our email, website, cloud storage, accounting or other business systems.
While we take reasonable precautions, no method of electronic transmission or storage is completely secure, and we cannot guarantee the absolute security of information transmitted online.
7. Overseas Service Providers
Some of the third-party platforms and service providers we use may store or process information outside Australia.
Where this occurs, information may be subject to the privacy and data protection laws of the country in which it is stored or processed.
8. Accessing or Correcting Your Information
You may contact us if you would like to request access to personal information we hold about you or ask us to correct information that is inaccurate or out of date.
We will respond to reasonable requests in accordance with applicable Australian privacy laws.
9. Marketing Communications
If you choose to receive marketing communications from Lune + Form, you may unsubscribe at any time by following the unsubscribe instructions provided or by contacting us directly.
We will only send electronic marketing communications where permitted by applicable law.
10. Third-Party Links
Our website may contain links to third-party websites or services.
Lune + Form is not responsible for the privacy practices, security or content of third-party websites. We recommend reviewing the privacy policy of any external website you visit.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, business practices or legal obligations.
The current version will be published on this website, with the date of the latest update shown at the top of this page.
12. Contact
If you have any questions, concerns or requests regarding this Privacy Policy or the way we handle personal information, please contact:
Lune + Form
hello@luneandform.com.au